1. Install, configure, and maintain different security & networking solutions and related equipment. 2. Implement network security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users. 3. Investigate user problems, identify their source, determine possible solutions, test and implement solutions. 4. Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties. 5. Identify utilization patterns and their effect on operation/system availability and performance expectations. 6. Establish and perform maintenance programs following company and vendor standards. 7. Ensure timely user notification of maintenance requirements and effects on system availability. 8. Investigate, recommend and install enhancements and operating procedures that optimize system availability. 9. Document network problems and resolutions for future reference. 10. Provide hands-on training for customers as a part of the provided solutions. 11. Provide per-sales activities including presentations and solution design. |